The Impact of Agentic AI and Generative AI in Field Service: Expanding Beyond Productivity at Scale

With the rapid rise of agentic and generative AI, field service organizations are rethinking how they plan, deliver, and scale service. Guest speaker IDC and ServiceNow have a strong grasp of not only the expanding AI landscape, but how to apply it with purpose and precision to transform service offerings. Book a seat at our webinar, The Impact of Agentic AI and Generative AI in Field Service: Expanding Beyond Productivity at Scale, to learn more about AI application for a variety of use cases.

This webinar provides essential information on:

• Different types of AI, including agentic and generative, and how they apply to field service
• Benefits of AI for customers, the workforce, and the business
• Getting started with AI to set service apart in a crowded market

Whether you are beginning your AI journey or expanding your strategy, this webinar offers practical insights for harnessing AI’s potential for driving operational efficiency, scalability, and service delivery quality. Register now.

Speakers:
Jordan Lake, Senior Product Marketing Manager, Field Service Management, ServiceNow
Bulent Cinarkaya, VP & GM, Field Service Management, ServiceNow
Aly Pinder, Research Vice President, Aftermarket Services Strategies, IDC