Embrace the Future of Customer Experience with AI

Join the ServiceNow Customer First Virtual Summit this July and transform your customer service

In today's fast-paced world, customers expect quick and empathetic support. However, many organisations struggle to meet these expectations due to budget constraints, limited resources, outdated processes, and legacy technology.

At our virtual summit, you’ll explore how the ServiceNow^® Intelligent Platform uses Generative AI to reshape customer experiences, enhance service, and improve revenue across the customer journey.

Agenda with speakers lined up:

• Put AI to Work for Customers: Elevate revenue and exceed customer expectations on a unified AI-driven platform featuring Terence Chesire, VP of Product Management, ServiceNow
• Transforming Customer and Employee Experience with AI: Foster a more adaptable workforce while boosting customer satisfaction featuring Andrew McMillan, Customer and Employee Experience leader
• Put AI to Work for Telco: Learn how an AI-ecosystem will work for telecoms, featuring Hugh Bradlow, ex-CIO at Telstra
• Transforming Work Order Management in Facilities with AI: Explore how AI and machine learning are used in driving efficiencies and predict maintenance needs featuring Jayne Preene, CX & Improvement Lead at Flinders University

Don’t miss this opportunity to jumpstart your journey to exceptional customer service. Sign up now!

Speakers:

Andrew McMillan
Director, Engaging Service

Hugh Bradlow
Leading Telecommunications Executive, ex-CTO Telstra

Jayne Preece
CX & Improvement Lead, Flinders University

Terence Chesire
VP Product Management, Customer and Industry Workflows, ServiceNow