Transform GBS for lower costs and efficiency: Spotlight on Source-to-pay

Many source-to-pay processes are weighed down by disconnected divisions, groups, and working processes across the organization. Without an automated, centralized, and standardized source-to-pay process, costs and risks are typically high.

Fortunately, global business services and shared services organizations are disrupting ineffective source-to-pay work patterns by helping to eliminate manual tasks, connect end-to-end processes, and squeeze more value from legacy systems. For example, one technology client achieved:

• 20% improvement in procurement operational efficiency
• Over 10,000 hours of annual time freed up for the procurement team to focus on higher value work
• Improved experience is delivering 5+ points increase in NPS

Our webinar agenda includes:

• How ServiceNow is built for service delivery transformation
• How and why source-to-pay processes are expanding to GBS/shared services models
• How to think about enabling value in source-to-pay
• Customer examples

Join our webinar and discover how you can automate source-to-pay with standardized global business services to achieve hard cost savings and growth at scale.

Speakers:
Cara Herrick, director, product marketing Employee Workflows, ServiceNow
Mark Labedz, director, product marketing, Finance and Supply Chain Workflows, ServiceNow
Harshad Khatri, sr principal strategist, ServiceNow