Transforming Financial Services with Agentic AI: Insights from ServiceNow and EY

Autonomous AI systems are reshaping banking, insurance, and investment services by reducing friction points and enhancing customer experiences, while also strengthening operational resilience. By maintaining robust security and compliance, these AI solutions enable financial institutions to navigate new regulatory requirements like CPS 230, creating strategic advantages for the organisation. Join ServiceNow's upcoming webinar to discover how your financial institution can:

• Transform your operations, reduce cost and drive growth
• Enhance customer experience
• Future-proof your bank with Agentic AI

EY will also share valuable insights from their expertise in the financial services sector, providing actionable strategies and practical examples on how AI can deliver both operational efficiency and customer satisfaction.

Speakers:

Markoss Martina, Head of Financial Services GTM, APAC, ServiceNow
Joanne Walker, Partner, Financial Services, Technology Consulting Leader, EY
Cat Haines, Global Customer Service Transformation Leader, EY