Put AI to work in healthcare

Discover what’s new in the Yokohama platform release for healthcare and life sciences! The latest ServiceNow Yokohama release introduces exciting innovations for healthcare providers, transforming hospital operations with AI-driven automation and streamlined workflows. These enhancements are designed to eliminate friction, reduce administrative burdens, and enable hospitals to focus on what matters most—delivering reliable, high-quality, timely care to patients.

The session is a great opportunity to explore new capabilities with ServiceNow Healthcare Life Sciences Service Management, Clinical Device Management, and more. Please bring your questions. Topics will include how to:

• Allow care teams to request IT and bio-med support from within their EMR system reducing interruptions that contribute to burnout
• View IT, bio-med, and facilities requests in a single view to accelerate issue resolution and minimize operational slowdowns
• Proactively address IT and bio-med equipment issues with automated workflows that detect, escalate, and resolve problems
• Use AI to intelligently categorize, route, and resolve IT and bio-medical device issues, reducing manual effort and response times

Don’t wait—find out how you can make healthcare more operationally efficient and innovative, with the new features in the Yokohama release.

Speakers:
Jonathan Larance, global sr. marketing manager, HCLS, ServiceNow
Sandeep Panditta, director, product management, HCLS, ServiceNow