Put AI to Work for Customers and Employees with Now Assist

Transform the way you serve customers and support employees using AI

In today's fast-paced world, organisations are constantly seeking ways to improve productivity and drive growth. Generative AI is transforming the landscape by enhancing customer service and HR processes. But what are the practical advantages of Generative AI for your organisation? Do you know how AI pacesetters are turning AI investment into real business value?

Join us on 14 November to understand how you can leverage Gen AI to boost productivity, enhance customer and employee experiences and turn AI investments into real business outcomes.

Agenda and Speakers:

• Introduction (15 mins) featuring Rajul Jain, Gen AI Product Marketing Lead, Product & Solution Marketing, ServiceNow
• Empower Business Transformation with Gen AI (30 mins): Boost agent productivity, improve self-service for employees and customers and turn complex alerts into easy-to-understand information, featuring guest speaker Stephen Elliot, Group VP, Cloud Operations & DevOps, IDC
• Elevate your customer service (20 mins): Auto-generate case summaries, eliminate manual tasks and enhance self-service while reducing costs, featuring Ajda LaPrad, Product Marketing Director, Customer Workflows, ServiceNow
• Transform HR service delivery (25 mins): With automated summaries of chat history from employee interactions, free up HR staff with fewer support requests and help employees find information quickly, featuring Kim Thomson, Senior Product Marketing Manager, HR Service Delivery, ServiceNow
• Revolutionise your Strategic Portfolio Management with AI (20 mins): Automate workflows, mitigate risks and prioritise effectively using ServiceNow SPM featuring Lilly Souksamlane, Senior Product Marketing Manager, Strategic Portfolio Management, ServiceNow
• Conclusion (5 mins) featuring Rajul Jain, Gen AI Product Marketing Lead, Product & Solution Marketing, ServiceNow

Don’t miss this opportunity to take your customer and employee experiences to the next level with ServiceNow.

Register now to secure your spot!