The Autonomous IT Journey: Revolutionising Service Ops with AI Agents

Discover how Autonomous IT is reshaping service operations—driven by AI, powered by orchestration, and built for scale.

Join ServiceNow and NTT DATA Business Solutions for an exclusive webinar that explores how organizations can unlock predictive, automated IT decision-making by unifying IT services, operations, assets, and strategy on a single platform. Learn how AI agents are transforming service delivery and how you can start your journey toward autonomous orchestration.

Webinar Agenda:

• ServiceNow 101 and Autonomous IT – What it is and why it matters
• Building vs Buying Your Autonomous Operations Team
• Understand and exploring the Maturity Model – A discussion on the maturity model
• Transforming Service Operations – The importance of a strong CMDB, integrations, and AI
• Real-World Impact – Case studies from NTT DATA Business Solutions and an introduction to the fast-start package

Whether you're just beginning or scaling your Autonomous IT strategy, this session will equip you with the insights and tools to lead transformation confidently.