How AI Automation is Redefining IT Productivity

In IT, the drive to achieve more with fewer resources is a constant challenge. This webinar, Do more with less - How AI automation and generative AI maximises your IT productivity shows how AI Automation and Generative AI help you meet this challenge. AI technologies are not just about automating routine tasks; they’re about reshaping the way IT operates, predicting and preemptively handling IT incidents, and freeing up teams to focus on strategic initiatives.

This session will provide practical insights into leveraging AI within ServiceNow ITSM to enhance IT productivity and enable a more forward-thinking, efficient IT operation within your organisation. Key learnings include:

• Harnessing AI for automating routine IT operations
• Predictive AI techniques for a proactive approach in IT incident management
• Empowering IT teams to focus on strategic, business-impacting initiatives

Join us to unlock the potential of AI in your IT operations for a smarter, more efficient future.

Speakers:
Charlie Steiner, Product Marketing, ITSM, ServiceNow
Darla Wolf, Digital Employee Experience Director, Coursera