Unify IT services and operations to deliver more cost-effective outcomes

Keeping up with incidents is challenging when technology data and processes are siloed. To improve IT services and operations collaboration, organizations are turning to a Service Operations approach.

Join us for Two teams, one goal: unifying IT services and operations on one AI platform. ServiceNow and market research experts will discuss practical ways your peers are maximizing existing resources by integrating IT services and operations within a single AI-powered platform.

You’ll learn how to use a common platform with AI and automation to:

• Reduce costs and increase IT productivity
• Ensure service resilience, reducing incident and alert volume
• Elevate employee experience with self-service and faster resolutions

This is your opportunity to hear directly from ServiceNow and industry experts about how a ServiceOps approach can optimize IT service delivery.

Speakers:
Bill Hansey, director, product marketing, ServiceNow
Svetlana Zenkin, sr. product marketing manager, ServiceNow
Valerie O’Connell, research director, Enterprise Management Associates